Refund & Cancellation Policy

We understand that schedules can change. This Refund & Cancellation Policy governs how appointments can be rescheduled or cancelled, and when refunds are applicable.

1. Rescheduling

To reschedule your appointment, you must inform us at least 3 hours before the scheduled appointment time. Rescheduling requests made less than 3 hours before the appointment cannot be accommodated, and the session will be considered cancelled without a refund.

2. Cancellation & Refunds

• Cancellation at least 1 hour before: If you cancel your session at least 1 hour before the scheduled time, 50% of the consultation fee will be refunded.
• Cancellation less than 1 hour before: If you cancel your session less than 1 hour before the scheduled time, no refund will be issued.
• No-Shows: If a client does not attend the scheduled session (online or offline) within 15 minutes of the start time, it will be treated as a no-show, and no refund will be issued.

3. Requesting a Refund

To request a refund, please contact us on WhatsApp (+91 7566755892) and share a screenshot of your payment receipt along with your booking details. Eligible refunds will be processed back to the original payment source within 5-7 working days.